Service Centers – Global Technical Mining Expertise, Local Coverage

Worldwide presence

11 service centers spread across 9 countries and 5 continents

Strength in numbers

Over 500 experts worldwide

Proven technical mining expertise

Decades of experience in engineering plants and machinery

Results-focused solutions

Development and provision of bespoke services

Always Close To You

Our Service Centers are located in all major mining regions of the world -locally for you and globally networked.

Local Manufacturing & Repair

Specialist inspections, repairs and manufacturing of customized plant components combined with individual service concepts for your mining plant.

Service Experts On Site

Our local service experts for immediate assistance in case of emergency, repairs and maintenance – with highest precision and service excellence.

Technical mining expertise, short delivery times, precision and customer focus – that’s what our worldwide service centers are all about.

Wherever you are, we are always at your side to keep your plants running smoothly, providing the required specialist knowledge, the right tools and high-quality spare and wear parts from thyssenkrupp Mining Technologies. Whether you need assistance with replacing strategically important spare and wear parts, maintenance work, servicing or complex ad hoc repairs, our global network of local service centers ensures that prompt and competent help is never far away.

From core groups of locally based service technicians to large outposts, our service centers strategically located near major mining regions are all part of our global network. All of our locations are specifically designed to provide the most suitable parts and services for the local market and can swiftly help you get your plant up and running, maximize uptime and boost productivity.

At your service worldwide

Mines and mining complexes are located in some of the most remote corners of the world. The equipment and machinery at these locations work around the clock in sweltering heat, blistering cold or under the most adverse desert conditions. That’s why you can’t afford to wait on experts being flown in and out when needed. Readily available technical mining expertise on the ground can make the difference between success and failure, which is why thyssenkrupp Mining Technologies Service Centers are there for you in all key mining regions worldwide.

Find your local service center:

  • Australia – Port Hedland
  • Australia – Perth
  • Brazil – Santa Luzia
  • Brazil – Paraupebas
  • Canada – Edmonton
  • Chile – Antofagasta
  • Germany – Ennigerloh
  • Kazakhstan – Almaty
  • Peru – Arequipa
  • Peru – Matarani
  • South Africa – Johannesburg
  • Turkey – Ankara

Your partner on the ground

In the mining industry, damaged parts often lead to unexpected failures, particularly in the case of high-pressure grinding rolls (HPGRs), ball mills and other crushing equipment. And then the worst possible thing happens. Everything stops working. The systems go down. Our specialist knowledge is never too far away and can help you avoid unplanned downtimes. Think of us as your expert partner on the ground who is happy to provide advice and assistance.

Boasting knowledgeable staff, OEM-quality spare and wear parts and streamlined technology, thyssenkrupp Mining Technologies Service Centers don’t just repair your plants and machinery, but also help you to continuously improve their performance. For example, we help you optimize previous designs, revamp storage facilities and provide long-term service packages. Our service centers are a one-stop shop where you can quickly get exactly what you need.

What our service centers do for you:

  • Assembling, modifying, dismantling and upgrading your systems and components
  • Custom service solutions to extend the life cycle of your systems
  • Overhaul, repairs, renovations and exchange programs
  • Supply of OEM-quality spare parts for machinery and equipment from thyssenkrupp and third-party providers
  • Local production of custom OEM-quality spare and wear parts
  • Ad hoc fault identification and emergency repairs
  • Regular maintenance or on-demand service for your plants

Responses within 24 hours

24-hour service isn’t just a buzzword to us – it’s something we actually deliver! Our maintenance and repair service, which includes transporting and installing all necessary parts on site, gets your systems up and running again quickly and boosts productivity. Our specialist staff and state-of-the-art CNC technology at all of our service centers guarantees the utmost precision.